The Sales Business Analyst will be responsible for the following key responsibilities on a day to day basis:
• Assess business process needs and identify technical capabilities needed.
• Provide guidance to clients on leading practices and domain expertise.
• Interact with Business team to understand new requirements, document them and prepare the acceptance test plans.
• Should be well versed with Saleforce CRM platform.
• Participate in client’s Business workshops and functional elicitation sessions.
• Articulate significant gaps between client current state versus desired future state.
Basic Qualifications
• Minimum of 8-10 years Salesforce experience.
• Experienced with one or more Salesforce implementations (classic and lightning)
• Should be able to guide business team for proper usability of Saleforce platform.
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