Front Desk Night Audit Representative Job at Ramada New Orleans, New Orleans, LA

dTI4YTZ2TTNNVG5xZm1ZM0FvanR3OFVKcHc9PQ==
  • Ramada New Orleans
  • New Orleans, LA

Job Description

Front Desk Night Audit Representative Location New Orleans, LA (Pines Village area) :
  • Must Know SynXis
  • Hotel Front Desk Representative responsibilities include:

    • Performing all check-in and check-out tasks
    • Managing online and phone reservations
    • Informing customers about payment methods and verifying their credit card data

    Job brief

    We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation.

    Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.

    Ultimately, you will help create a pleasant and memorable stay for our guests.

    Responsibilities

    • Perform all check-in and check-out tasks
    • Manage online and phone reservations
    • Inform customers about payment methods and verify their credit card data
    • Register guests collecting necessary information (like contact details and exact dates of their stay)
    • Welcome guests upon their arrival and assign rooms
    • Provide information about our hotel, available rooms, rates and amenities
    • Respond to clients' complaints in a timely and professional manner
    • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
    • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
    • Upsell additional facilities and services, when appropriate
    • Maintain updated records of bookings and payments

    Requirements * Work experience as a Hotel Front Desk Agent/ Receptionist

    • Experience with hotel reservations SynXis software MANDATORY
    • Understanding of how travel planning websites operate, like Booking and TripAdvisor
    • Customer service attitude
    • Excellent communication and organizational skills
    • Night Audit Experience MANDATORY

    Job Type: Full-timeJob Types: Full-time, Part-time

    Job Type: Full-time

    Job Type: Full-time

    Pay: From $13.00 per hour

    Schedule:

    • 8 hour shift
    • Day shift
    • Holidays
    • Night shift
    • Weekends as needed

    Work setting:

    • In-person

    Application Question(s):

    • Are you familiar with SynXis ?

    Education:

    • High school or equivalent (Preferred)

    Experience:

    • Hotel experience: 2 years (Preferred)
    • Hotel: 1 year (Preferred)

    Work Location: In person

Job Tags

Hourly pay, Holiday work, Full time, Part time, Work experience placement, Shift work, Weekend work, Day shift,

Similar Jobs

Bilingual Community

Music/Art Teacher Job at Bilingual Community

Music & Art TeacherXi'an | International School Xi'an | Teaching- Start in August, 2024- Must be holding a work visa- In mainland China now- Location: Xi'an city()- Competitive salary(Depends on Interview and experience)Salary & benefits-(salary depends on interview... 

STONEGATE PHARMACY

Pharmacy Technician with Compounding Experience Job at STONEGATE PHARMACY

**Job Title:** Pharmacy Technician **Location:** Austin **Job Type:** Full time~ Weekly Bonus Opportunity Earn Up to an Extra $400/Week! In addition to your base pay, we offer a performance-based weekly bonus That can add up to$400 per week - the equivalent... 

Sesame Asian Cuisine

Server/Host/Hostess Job at Sesame Asian Cuisine

WHO WE ARE: Welcome! We are a family-operated company with three locations in Doral. We are a fun bunch passionate about providing our guests with the best dining experience. Our Sesame family comprises talented team members who always care and are ready to take you...

Atlantic Health System

Registered Nurse - Part-time (24 hours) Nights 7p - 7a, ED, Morristown Medical Center Job at Atlantic Health System

 ...injuries, illnesses or disabilities. Monitors patients, administers medications, keeps records, consults with healthcare providers, educates...  ..., will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is... 

Primo Brands

Route Service Delivery Driver CDL Job at Primo Brands

 ...branded beverages distributed across more than 150,000 retail outlets.**Job Description****$2,000 Sign On Bonus!**The Route Service Delivery Driver's primary responsibilities are to provide premium customer service to residential, commercial, and retail customers,...