Hi,
We are actively hiring Junior IT support person to join us on this journey, using their technology skills to make us even more efficient. In this role, the support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed.
Position Details:
Job Title: Junior IT support
Employment Type: W2 Contract
Work Model: On-site & Hybrid options available
Location: Washington
Eligibility Criteria:
Candidates must be Green Card Holders, US Citizens, GC EAD ( No requirements for F1 OPT Visa )
Objectives of this role
Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
Handle business-critical IT tasks and system improvements
Enable faster and smarter business processes and employee productivity
Research and evaluate emerging technologies, hardware, and software
Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace
Responsibilities
Install, configure, and support workstation software, hardware, printers, and phones
Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware, and provide technical support when needed
Skills and qualifications:
Two years of experience in IT
knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools
Excellent interpersonal skills
Ability to maintain confidentiality of company information
Qualifications
Bachelor's degree (or equivalent) in computer science.
Thanks,
Swati Patra
(217) 275-6902
swati.p@midwesternit.com
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