Customer Service Representative Job at Express Employment Professionals, Maryville, TN

dldVWTRmRTdOVFRnZkdFL0RZenR3Y0FJcHc9PQ==
  • Express Employment Professionals
  • Maryville, TN

Job Description

Customer Service Representative - $20

Express Employment Professionals is hiring a Customer Service Representative for a local manufacturer in Maryville, TN.

Job Title Responsibilities:
Assist customers with inquiries and grievances by telephone, email, online chat, or in person.
Provide product support, warranty information, and assist customers with parts orders, product inquires, and website/portal navigation.
Resolve product or service grievances by defining the cause of the problem, determining the best solution, explaining the best course of action, executing, and then completing follow up.
Ensure that appropriate actions are taken to resolve customer's grievances in a timely manner.
Escalate customer complaints or questions to specialists or management, as appropriate.
Assist customers with warranties, claims processing, certificates of origin and more.
Provide pricing, delivery, and order information for reimbursement or replacement parts.
Ensure all actions are in compliance with rules, regulations, policies, and procedures.
Complete other duties and cross-training activities as assigned.
Customer Service Qualifications:

High school diploma or equivalent required
Minimum of two (2) years customer service experience required
Mechanical, manufacturing, or parts advisor background required

Customer Service Shift:
Monday - Friday | 8:30 AM - 4:30 PM
Full-time

Benefits included:
Holiday and Vacation pay accrual
Minimum Essential Coverage medical
401(k)
Referral Bonuses

Ways to Apply for the Customer Service opportunity:
Call Magy at at 865-273-2158
Stop by our office M-F between 8am and 4pm - 631 William Blount Drive, Maryville, TN
Fill out an online application at Expresspros.com
Employment Type: Full-Time
Salary: $ 20.00 22.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Local area, Shift work, Monday to Friday,

Similar Jobs

Wells Fargo

Personal Banker The Y at South Lake Tahoe Job at Wells Fargo

**Why Wells Fargo:**Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful... 

Amergis

Home Health Caregiver Job at Amergis

 ...Availability: Open availability required between 7:00 AM - 7:00 PMJob Description:We are seeking a compassionate and dedicated Homecare Caregivers to join our team. The ideal candidate will have a passion for helping others, open availability, and familiarity in traveling... 

Phoenix Home Care and Hospice

Private Duty Caregiver Job at Phoenix Home Care and Hospice

 ...IMMEDIATE part time opening in and around Wright City, MO! We are seeking a compassionate caregiver to provide support and companionship to our client in the comfort of their own home. The role will involve assisting with personal care, household tasks, running errands... 

Katapult Network

Financial Planner (Entry-Level) Job at Katapult Network

 ...college graduates, with no experience, get access to full-time, entry-level opportunities with some of Minnesota's top employers. Our...  ...financial firm. The Financial Planner will help clients manage their finances as a trusted wealth manager, and help them in all areas of... 

Rolfson Oil

Talent Acquisition Specialist Job at Rolfson Oil

 ...HR, sales or customer service. ~4 year college degree is preferred. ~ Acceptable background and MVR ~ Work in the office (no remote work)~ Pass drug test ~ Knowledge of labor and employment laws a plus ~ Ability to build relationships with applicants ~ Fast...