Chat Support Agent - Entry Level Job at Douge International, Newark, NJ

dW13WTR2YzhOVHJvZUdFOEI0M3N3OGdKcGc9PQ==
  • Douge International
  • Newark, NJ

Job Description

Job Description:

Are you looking to kickstart your career in customer support without the need for a degree or prior experience? Look no further! DI is seeking enthusiastic and dedicated individuals to join our team as Chat Support Agents. In this entry-level role, you will be the first point of contact for our users, providing top-notch support and ensuring a seamless experience for all.

Responsibilities:

Respond to customer inquiries via chat in a timely and professional manner

Provide accurate information about DI services and job opportunities

Assist users with navigating our platform and resolving any issues they encounter

Maintain a high level of customer satisfaction through excellent communication and problem-solving skills

Collaborate with team members to continuously improve support processes

Document and escalate complex issues to the appropriate departments when necessary

Participate in training sessions to stay updated on product knowledge and customer service best practices

Requirements:

No degree required but a plus

No prior experience needed; we will provide comprehensive training

Excellent written communication skills

Strong problem-solving abilities and attention to detail

Ability to work independently and as part of a team

A quiet workspace

Positive attitude and a willingness to learn

Ability to work in USA

Benefits:

Competitive hourly pay ($19-$28/hr)

Flexible work-from-home schedule

Comprehensive training program

Opportunities for growth and advancement within the company

Supportive team environment

Access to exclusive gig opportunities

Equal Opportunity Employer:

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Tags

Hourly pay, Work from home, Flexible hours,

Similar Jobs

Tech Brains Solutions, Inc.

Microsoft Dynamics CRM Developer Job at Tech Brains Solutions, Inc.

 ...Role: Senior Microsoft Dynamics CRM Developer Location: Somerset, NJ (Hybrid: 2 days onsite) Long Term Primary skills: MS Dynamics CRM development, sales or similar module/s, Dynamics 365. Key Responsibilities: Design and develop custom Dynamics 365 Sales... 

AppleOne

Export Logistics Coordinator Job at AppleOne

We are seeking a detail-oriented and proactive Export Logistics Coordinator to join our dynamic team. The ideal candidate will play a vital role in coordinating and overseeing the export logistics operations of the company, ensuring the smooth and efficient transportation...

Unicorn LLC

WAITING for CDL A Drivers! $6000-9000 WEEKLY GROSS. DROP&HOOK AMAZON/UPS/FedEx/JB HUNT Job at Unicorn LLC

 ...Solo gross: $6000-9000 weekly Team gross: $12000-17000 weekly Weekly income: solo - $2500-3500 team $3000-4000+ Amazon, UPS, FedEx, JB Hunt Drop and hook Well-maintained trucks 2019-2021 (Freightliner, Volvo, Kenworth) Dispatch/Safety/Maintenance 24... 

Voodoo

Senior Game Artist - New Games Job at Voodoo

 ...Our Gaming team is made up of hybrid-casual, casual and mid-core experts. Our 'Core' games team supports internal and external studios...  ...game artist who has been a primary contributor to the art concept, design, and asset creation for several casual games. You will work... 

Karl Malone PowerSports Glenwood

Parts Department Assistant for Warehouse and Delivery Job at Karl Malone PowerSports Glenwood

 ...Malone Motorsports, located in Glenwood Springs, is Colorado's premiere motorsports dealer. We are proud to be an authorized CF Moto, Polaris, Honda, Yamaha, and Kawasaki dealer providing certified technicians specializing in service, diagnosing problems, and warranty...