Chat Support Agent Job at StelloFoods, Concord, IN

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  • StelloFoods
  • Concord, IN

Job Description

This is a remote position.

We are looking for a Chat Support Agent to join our team at Stello Foods in the Food Production industry. As a Chat Support Agent, you will play a crucial role in providing excellent customer service through online chat platforms. This position offers a unique opportunity to interact directly with customers and ensure their satisfaction.

Pay: $29.34 - $34.67 per hour

Responsibilities:

  • Respond to customer inquiries and provide support through chat platforms.
  • Assist customers with product information, orders, and troubleshooting.
  • Resolve customer issues in a timely and professional manner.
  • Collaborate with other team members to ensure a seamless customer experience.
  • Maintain accurate records of customer interactions and transactions.

Requirements:

  • Excellent written communication skills.
  • Strong problem-solving abilities.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Previous customer service experience is a plus.
  • Proficiency in using chat support software and CRM systems.

Qualifications:

  • High school diploma or equivalent.
  • 1+ year of experience in customer service or a related field.
  • Ability to work flexible hours, including weekends and holidays.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity for growth and advancement within the company.
  • Dynamic and supportive work environment.


Job Tags

Hourly pay, Full time, Remote work, Flexible hours,

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