Job Description

Job Requisition ID: 47847
Closing Date: 07/08/2025; 11:59pm
​Agency:  Department of Revenue
Class Title: OFFICE SPECIALIST - 30080 
Skill Option:  Computer Operations - Data Processing - UMP Certificate 
Bilingual Option:  None
Salary: $4,414-$5,926/monthly - Effective 7/1/25 (Anticipated Salary for Non-State $4,414)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code:  RC028
Merit Comp Code:  

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring a Badging and Telecommunications Coordinator (Office Specialist, Option 4 - Computer Operations) for our Space Management & Technical Services Section in Springfield, Illinois. This position is responsible for activating and terminating building and secured-area access for Agency employees and coordinating telecommunications requests. If you have previous office experience and can coordinate multiple projects with various stakeholders, then we want you! Don’t let this opportunity pass you by. Apply now before time runs out!

The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

Essential Functions

• Under general direction, functions as a Badging and Telecommunications Coordinator for the Illinois Department of Revenue (IDOR).
• Performs a variety of complex and specialized technical support duties for the Space Management & Technical Services Section.
• Performs complex administrative support duties requiring independent decision-making.
• Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to two years of secretarial/business college and one year of office experience, -OR- Requires completion of high school and three years of office experience, -OR- three years of independent business experience.

Preferred Qualifications

• One (1) year of experience submitting service application and equipment requests for Telecom services.
• Intermediate proficiency using Microsoft Excel or similar spreadsheet software.
• Two (2) years of experience preparing and maintaining schedules, tracking systems, records and reports to ensure compliance with statutes, rules, regulations and policies.
• Two (2) years of professional experience writing and implementing written instructions and/or procedures, including proofreading of those documents.
• One (1) year of experience coordinating multiple projects, assignments to meet deadlines.
• Two (2) years of experience working in a customer service environment.
• Basic proficiency using Microsoft Access or similar database software.

Conditions of Employment

• Requires the ability to successfully complete a tax compliance and fingerprint-based background check
• Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement

The Illinois Department of Revenue (IDOR) is responsible for administering the state's tax laws and collecting taxes in a fair, consistent, and efficient manner. Their goal is to provide accurate, timely, and reliable funding and information to both state and local communities. By implementing best practices, IDOR works to continuously improve and enhance accuracy, efficiency, and productivity across all areas of operations and tax administration. In doing so, they aim to earn respect, deliver value, and serve as a trusted source of information for the public.

IDOR is a professional governmental entity that prioritizes its employees and actively invests in their success through comprehensive training and engagement. As the proud recipient of the 2025 Bell Seal for workplace mental health, IDOR cultivates an environment that encourages open dialogue and collaboration on mental health issues. With a strong commitment to diversity—both culturally and professionally—IDOR believes that this inclusive approach leads to a more productive workplace, ultimately benefiting the citizens and taxpayers of Illinois.

Work Hours: 7:00am-3:30pm, Monday-Friday 
Work Location: IL Department of Revenue

Administrative Services/Property Management/Space Management & Technical Services/Badging and Telecommunications

101 W Jefferson St, Springfield, Illinois, 62702

Agency Contact:  

REV.PostingQuestions@Illinois.gov

Illinois Department of Revenue - Human Resources

Willard Ice Building, 101 W Jefferson St, WIB Mail Code 5-110, Springfield, IL 62702

PHONE- 217-782-7064

Posting Group:  Office & Administrative Support

This title is within the Upward Mobility Program (UMP) . General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Titles . To utilize upward mobility contractual rights for this position, employees must apply internally and must upload a copy of the UMP grade notice to their application documents prior to submission . UMP grades can be uploaded to the Additional Documents OR Grade Documentation section of the application.

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

NOTE: This position requires an automated test administered by Central Management Services to be deemed qualified and available for employment consideration.

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the  Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the  Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the  career portal for State employees and review the  Internal Candidate Application Job Aid

Non-State employees: on  Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

We recommend a copy of your resume be included with the application.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

Tracking #37189

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